Salesforce Support & Training
You might think your Salesforce Role Hierarchy should match your company’s org chart exactly. It makes sense … the Role Hierarchy has “roles” and they report to other “roles” … on up the food chain, right? Don’t just copy your company’s org chart to your Salesforce Role Hierarchy …
With the great and powerful Dreamforce a week away and ever so many things to learn once you get there, here’s a quick Admin tune-up. If you happen to be going to Dreamforce ’15, you can take courses like “Usability
Aw, here we go. With the announcement of Salesforce Lightning Experience, the ‘force has succeeded in dazzling us once again. If you are a Salesforce Admin, here are some things to consider when it comes to Lightning: Hit the Trailhead
In 1990, I had just graduated with a Math degree from the University of Chicago – I’d be paying off those loans for years – I had $30 and a Chevron gas card, and no job. I drove 20 hours in one day to get home to Tucson after spending the holidays with my family, because I didn’t want to spend any money on a hotel. I slept that night in my $165/month rental shack wondering how in the world I was going to get a job … fast.
(This was back when we looked through the classified ads in the newspaper for jobs, and there weren’t many ads except Sundays, so I spent the whole week waiting for Sunday to go fishing.)
Most of the jobs I’d had were waiting tables and I didn’t qualify for much else.
But I could type …